Can't Login to Admin Area?

If you're unable to log in to your AlgoSphere admin panel, the issue is usually wrong credentials, a session problem, base URL mismatch, or a blank screen due to a PHP error.

1 — Wrong Username or Password

Passwords are case-sensitive. To reset the admin password directly via the database:

1. Open phpMyAdmin and select your AlgoSphere database.
2. Open the staff table and click Edit on your admin row.
3. Change the Function of the password column to MD5 and enter your new password.
4. Click Go to save. You can now log in with the new password.

2 — Session / Cookie Issue

Clear your browser cookies and cache, then try again. Try incognito/private mode to rule out extension interference.

3 — Base URL Mismatch

If you recently moved AlgoSphere or changed from HTTP to HTTPS, update the base URL in application/config/config.php:

$config['base_url'] = 'https://manage.algosphere.co.in/';

4 — Blank White Screen After Login

Enable debug mode to see the actual error message:

1. Open index.php in the root of your AlgoSphere installation.
2. Change define('ENVIRONMENT', 'production'); to define('ENVIRONMENT', 'development');
3. Try logging in again — the actual error message will now appear on screen.
4. Fix the reported issue, then revert back to production.

5 — IP or Brute-Force Lock

After repeated failed login attempts, AlgoSphere may temporarily lock your IP. Wait a few minutes and try again, or clear the login_attempts table in your database via phpMyAdmin.