AlgoSphere's survey feature allows you to create and send surveys to customer mail lists, gather responses, and view results — all without leaving the platform.
Creating a New Survey
- Navigate to Surveys and click New Survey.
- Enter a name (internal identifier) and the subject (email subject line).
- Write an optional intro message shown to respondents.
- Click Save.
Adding Questions
After saving, go to the Questions tab and click Add Question. Supported question types:
- Text — Free-text answer
- Textarea — Multi-line free text
- Radio — Single choice from a list
- Checkbox — Multiple choices
- Select — Dropdown list
- Rating (1–5) — Star or number rating scale
Mail Lists
Create a mail list under Surveys → Mail Lists → New Mail List. You can manually add email addresses, import from a CSV file, or auto-populate from your existing customers.
Sending a Survey
Open your survey and click Send. Select one or more mail lists. AlgoSphere emails each recipient a unique personalised survey link so responses are tracked per respondent.
Viewing Results
Go to the survey's Results tab to see response counts and breakdowns per question. For multiple choice and rating questions, a visual chart is displayed.